Privacy Policy

Last update: 28/11/2025

This policy describes how we process personal data of users who interact with the customisepremium website (“Platform”).

1. Data Controller

The data controller is Pietro Corsale, located at Palermo, email: support@customisepremium.com

2. Types of Data Collected

We process the following categories of data:

  • Registration data (first name, last name, email, password , nazione)/
  • Billing and shipping data/
  • Payment data (managed through third-party providers)/
  • Data related to platform usage and content creation/
  • Browsing data (e.g., IP address, logs, cookies).

3. Purpose and Legal Basis of Processing

Data are processed for the following purposes:

  • Order management and product supply (performance of a contract)/
  • User account management (performance of a contract)/
  • Compliance with tax and legal obligations (legal obligation)/
  • Customer support (legitimate interest and/or contract performance)/
  • Direct marketing purposes with prior consent/
  • Statistical analysis and service improvement (legitimate interest).

4. Processing Methods

Data are processed using electronic tools and adequate security measures to ensure confidentiality and integrity.

5. Data Communication and Transfer

Data may be shared with:

  • Technical service providers (e.g., hosting, payment, shipping)/
  • Printify Inc., for the production and shipment of orders/
  • Legal and tax consultants/
  • Competent authorities in case of legitimate requests.

Data may be transferred outside the European Economic Area in compliance with the GDPR, through standard contractual clauses or other safeguard mechanisms.

6. Data Retention Period

Personal data will be retained for the time necessary to achieve the stated purposes and, in any case, no longer than:

  • 10 years for tax and accounting obligations/
  • Until account deletion or withdrawal of consent for marketing purposes.

7. Data Subject Rights

You can exercise the following rights at any time:

  • Access to data/
  • Rectification or update/
  • Erasure/
  • Restriction of processing/
  • Objection to processing/
  • Data portability/
  • Complaint to the Privacy Authority.

To exercise your rights, you can write to support@customisepremium.com

8. Right to Delete the Account

To exercise the right to delete your account, the user must log in with their credentials, go to the Profile section, and select the “Delete account” option. Once confirmed, all data associated with the account will be permanently deleted, except where retention is required by applicable law.

9. Right to Withdraw Consent for Marketing Purposes

The User has the right to withdraw, at any time, the consent previously given for the processing of their personal data for marketing purposes, including receiving promotional communications and newsletters. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To exercise this right, the User may access their personal profile and uncheck the corresponding consent box related to receiving marketing communications. Alternatively, this right may always be exercised by contacting the Data Controller using the contact details provided in this policy.

10. Country Detection via IP

During registration, our system automatically detects the user’s country based on their IP address. This information is used solely to select the nearest and most convenient Printify fulfillment center to ensure optimal shipping times and lower costs. No other location information is collected, and the user’s real-time location is not tracked.

11. Changes

We reserve the right to update this policy. Any changes will be published on this page.